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Business growth is of the utmost importance to all small business owners. But did you know customer experience is the new battleground for business growth and sustainable small business success starts with the people inside?
During this webinar presented by researcher and entrepreneur Ryan Estis, you will learn to drive business growth by:
- Understanding how fast customer expectations are changing, what today’s consumer wants and how to deliver a differentiated experience to drive business growth
- Exploring tactical methods to improve the talent lifecycle including recruiting, on-boarding, performance management and elevating employee engagement
- Understanding how to cultivate a high-performance culture and embrace the opportunity to improve the lives of all the stakeholders you serve
This webinar is a part of the 2019 National Small Business Week Virtual Conference.
Download the webinar transcript.
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